Hi JudeThe problem
Every missed call is a job that goes to the next name on Google.
Homeowners with a broken furnace don't leave voicemails. They call the next company until somebody picks up.
is when pipes burst and furnaces quit, and when your office line goes to voicemail.
or under a sink, your techs can't take a call, and the office is already on the other line.
that goes to a competitor because nobody answered can cost you thousands. Jude makes sure someone always does.
How it works
Set up in days, not months.
No new software for your team to learn. Your number stays the same.
We train Jude on your company
Your services, service area, hours and how you handle emergencies, taken from your website and a short call with you.
You forward missed calls
Send calls to Jude after hours, or whenever nobody picks up after a few rings. You choose when.
Jude answers and texts you
Every call gets a friendly answer in your company's name. You get a text and an email with the job a few seconds after it ends.
What Jude does on every call
Like your best office manager, at 2am.
- Answers in your company's nameCallers hear your business, not ours.
- Takes down the whole jobName, callback number, address, what's wrong and how urgent it is.
- Reads the details backSo the number you get is the right one.
- Flags emergenciesGas smells, flooding and no heat in winter go to the top of your phone, marked urgent.
- Handles the time-wastersSales pitches and wrong numbers get politely wrapped up, and marked so you can ignore them.
And what Jude won't do
Jude takes messages. It never pretends to be a technician.
- No quoting prices. Your team handles pricing.
- No diagnosing problems over the phone.
- No promising arrival times you haven't agreed to.
- For a gas smell or carbon monoxide alarm, Jude tells callers to get outside and call 911 or the gas company first.
Questions
The things owners ask us.
Does it sound like a robot?
No. Jude uses a natural voice and talks the way a good receptionist does: short sentences, one question at a time. The fastest way to judge is to call your free demo and try to trip it up.
Do I need a new phone number?
No. You keep your number and set up call forwarding, either after hours or when calls go unanswered. We walk you through it.
What happens with an emergency?
Jude gives callers safety advice for gas and carbon monoxide, gets the address and callback number, and texts you straight away with the call marked EMERGENCY. We can also transfer emergencies live to your on-call phone.
Will Jude tell callers it's an AI?
If a caller asks, yes. Every call also opens with a short recording notice, as Pennsylvania law requires.
What does it cost?
A flat monthly price based on your call volume, with no long-term contract. We'll give you a number after your free demo, once you've heard Jude handle your own calls.
Hear Jude answer for your company.
Tell us who you are. We'll build a free demo trained on your real services and send you a number to call. No obligation.